🌍 Does JKBX ship worldwide?
Yes, we offer worldwide delivery.
If you experience issues with checkout, send us a direct message on Instagram or email us at contact@jkbx.eu.
📦 When will my order be fulfilled?
All orders are fulfilled within 6 business days.
For further information about shipping, please refer to our Shipping Policy.
🛒 Do you offer pre-orders?
No, we do not offer pre-orders unless explicitly stated on the product page.
Only items currently in-stock are available for purchase. Out-of-stock products are clearly marked and cannot be added to cart.
🚚 Will I receive a tracking number and when will my order arrive?
Yes, all orders receive a tracking number once shipped.
The estimated delivery date is shown at checkout based on your location and selected shipping method. Please note that this date is only an estimate provided by the courier, and any delays that may occur on their part are out of our control.
🧾 Does JKBX cover international customs duties / import taxes?
No, we do not cover international customs duties or import taxes.
Buyers are solely responsible for any customs duties, import taxes, VAT, or additional fees imposed by their country.
All orders are shipped from Czech Republic.
📏 Can I exchange an item if I choose the wrong size?
We do not accept size exchange requests unless you received an incorrect size. Please make sure to carefully check our size charts before ordering.
We’ll be happy to help you pick the right size — reach out to us on Instagram or email us at contact@jkbx.eu.
🔁 Will sold out items be restocked?
We do our best to restock sold out items whenever possible.
We don’t create artificial exclusivity. As a small independent brand, restocks depend on our production capacity and resources.
🧼 How should I wash your products?
All care instructions are always provided on the care tag inside each garment.
We recommend closely following the care label before washing or treating any piece, as each item may require different handling to maintain its quality and longevity.